Project Management/Quality Management
< Project ManagementQuality Management
Objectives and Skills
Objectives and skills for the quality management portion of Project+ certification include:[1]
- Identify components of a quality management plan
- Quality metrics, control limits, and frequency of measurement
- Quality assurance processes
- Quality control processes
- Quality baseline
- Explain the appropriate steps to ensure quality of project deliverables
- Monitor work performance
- Analyze performance information
- Identify variances
- Generate change requests
- Implement change requests
- Identify potential tools to use when a project deliverable is out of specification as defined in the quality baseline
- Pareto charts
- Histograms
- Run charts
- Ishikawa diagram
Readings
References
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