IC3/Electronic Communication

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Electronic communication is the meaningful exchange of information at a distance by technological means, particularly through electrical signals or electromagnetic waves.^[1]^[2]

This lesson introduces electronic communication and helps learners prepare for the IC³ Living Online certification exam.

Objectives and Skills

Objectives and skills for the electronic communication portion of IC³ certification include:

Objectives^[3]

Identify different types of electronic communication/collaboration and how they work
Identify how to use an electronic mail application
Identify the appropriate use of different types of communication/collaboration tools and the “rules of the road” regarding online communication (“netiquette”)

Skills^[4]

E-mail communication: E-mail account settings, appropriate use of e-mail, managing e-mail communications
Real-Time communication: Text communication, audio visual communication, telepresence
Communication standards: Spelling, all capitals vs. standard capitalization, verbal vs. written, professional vs. personal communication, spamming, flaming, bullying, libel, slander

Readings

Multimedia

Activities

Complete the tutorial Intro to Email.
Complete the tutorial Email Basics.
Complete one or more of the following tutorials:
- Microsoft Outlook
- Gmail.
Practice your Netiquette skills when sending email messages.
Complete the tutorial Beyond Email. Investigate one or more of the following social media web sites:
- Facebook
- LinkedIn
- Pinterest
- Twitter
Complete the tutorial Chat. Use Facebook Chat or Skype Instant Messaging to communicate with a friend.
Complete the tutorial Skype. Contact a friend and set up a Skype meeting.

References

This article is issued from Wikiversity - version of the Wednesday, December 09, 2015. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.