A+ Certification/Exam Objectives

< A+ Certification

The full list of exam objectives is freely available from CompTIA.org, and is copyright material. The information provided here is a general breakdown intended to help navigate the book and meet the objectives

220-801

Life as a Tech

Hardware

Basics
- BIOS
- Motherboards
  - Types
  - Architecture
- Processors
  - Interrupt Requests
- RAM
- Storage
- Expansion Cards
- Power Supplies
- Display Devices
- Input Devices
- Common Connection Interfaces
- Cables
Putting it Together
- Types of Hardware Configurations
- Selecting the Right Part
- PC Assembly and Disassembly

Networking

Hardware
- Cabling
- Devices
Networks
- Ethernet
- Bluetooth
- Cellular
Networking Protocols
- TCP/IP
  - Common TCP/IP Ports and Services
Types of Networks
Internet
Networking Devices
Tools
Putting it together

Mobile Devices

Laptops
- Differences Between a PC and a Laptop
- Laptop-Specific Hardware
- Laptop Disassembly and Reassembly
Smartphones
- Differences Between a Smartphone and a Feature Phone
- OS Differences
- Basic Smartphone Hardware

Printers

Basic Printer Information
Impact Printers
Inkjet Printers
Laser Printers
Thermal Printers
Drivers and the OS
Printer Sharing

220-802

Operating Systems

DOS
Windows
- Windows XP
- Windows Vista
- Windows 7
- Windows 8
- Windows 10
- Windows Upgrades
Unix and Unix-like
- Unix
- Linux
- Mac OS
- Other Operating Systems

Installing Operating Systems

Before you start
- Installation Media
- OS Deployment
- Drive partitioning and strategies
- Formatting a partition with a File System
- Third-party drivers
Post-Install tasks
- Network settings
- Time and Language settings
- Additional Drivers
- Windows Update
- Recovery disks and partitions

Working in Windows

Windows Desktop
- Sidebars and Gadgets
- The Start Menu
Windows Explorer
Control Panel
- Action Center
  - Vista Problem Reports and Solutions
- Administrative Tools
- AutoPlay
- Backup and Restore
- Biometric Devices
- Color Management
- Credential Manager
- Date and Time
- Default Programs
- Desktop Gadgets
- Device Manager
- Devices and Printers
  - XP Printers and Faxes
  - Vista Printers
- Display
- Ease of Access Center
- Folder Options
- Fonts
- Getting Started
- HomeGroup
- Indexing Options
- Internet Options
- Keyboard
- Locations and Other Sensors
- Mail
- Mouse
- Networking and Sharing Center
  - XP Network Connections
  - XP Network Setup Wizard
- Notification Area Icons
- Performance Information and Tools
- Personalization
- Phone and Modem
- Power Options
- Programs and Features
  - XP Add/remove programs
- Recovery
- Region and Language
- RemoteApp and Desktop Connections
- Sound
- Speech Recognition
- Sync Center
  - Vista Offline Files
- System
- Taskbar and Start Menu
- Troubleshooting
- User Accounts
- Windows CardSpace
- Windows Defender
- Windows Firewall
- Windows Mobility Center
- Windows Update
  - XP Automatic Updates
- Vista Pen and Input Devices
- Vista Tablet PC Settings
Task Manager
User and Data migration tools
Windows Configuration
- Network Configuraiton
  - Network cards
  - TCP/IP settings
  - Firewall
  - Proxy
- Network shares
  - File/print sharing
  - Homegroups
  - Workgroups and Domains
  - Network settings
- Networking Tools
  - Network connections
  - Remote Desktop
  - Other Networking Tools
Windows Command Line
- OS
- Networking
- Recovery
- Utilities

Windows Maintenance, security, and recovery

Managing Windows
- Backups
- OS and disk health
- Updates and Maintenance
- Antivirus
- Third party driver and software updates
Windows Security Settings
- Users and Groups
  - User Authentication and SSO
- NTFS and network Share permissions
- System Files and Folders
- Shared Files and Folders

Mobile Devices

Mobile Operating Systems
Open Source and licensing
Installing Apps
Screen calibration and orientation
Wireless signals
- Cellular
- GPS
- Bluetooth
Email
Security
Phones, Tablets, and laptops
Data Synchronization

Security

Common Security Threats
Implementing Security
- Principle of Least Privledge
- Physical Security
  - Controlling physical access
  - Biometrics and access tokens
  - Privacy at the desk
- Digital Security
  - Password security
  - Active Directory
  - Firewalls
  - Anti-Malware
- SOHO Security
  - Wireless SOHO Security
Educating Users
Data Destruction

Troubleshooting

Troubleshooting
Motherboard, RAM, processor, and power supply Issues
Hard drive Issues
Video Issues
Network Issues
OS Issues
Security Issues
Laptop Issues
Printer Issues

220-901

Hardware

Configure settings and use BIOS/UEFI tools on a PC
- Firmware upgrades
- BIOS Components
  - RAM
  - Hard Drive Disks
  - Optical Drives
  - CPU
- BIOS Configuration
  - Boot Sequence
  - Enabling and Disabling Devices
  - Date and Time
  - Clock Speeds
  - Virtualization Support
  - BIOS Security
- Built-in Diagnostics
- Monitoring
  - Temperature Monitoring
  - Fan Speeds
  - Intrusion Detection and Notification
  - Voltage
  - Clock
  - Bus Speed
Explain motherboard components, their purpose and properties
- Form Factors
  - ATX
  - Mini-ATX
  - ITX
  - Mini-ITX
- Expansion Slots
  - PCI
  - PCI-X
  - PCIe
  - miniPCI
- RAM Slots
- CPU Sockets
  - LGA
  - PGA
- Chipsets
  - Northbridge
  - Southbridge
- CMOS Battery
- Power Connections and Types
- Fan Connectors
- Front and Top Panel Connectors
  - USB
  - Audio
  - Power
  - Lights
  - Reset Button
- Bus Speeds

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